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Terms of Service

Last updated October 19, 2026

These Terms of Service ("Terms") govern your use of the Automyx website and the services Automyx ("Automyx," "we," "us") provides to businesses ("you," "Client"). By using our website or signing up for a package, you agree to these Terms.

1. Our services

Automyx sets up and maintains automation and AI tools for businesses, which may include AI lead replies, follow-up messages, appointment confirmations and reminders, review requests, an AI phone receptionist, website chat, customer email campaigns, and reporting ("Services"). The exact Services depend on the package you choose. We may improve or change how a Service works as long as the main function stays the same.

2. Setup, billing, and payment

• The one-time setup fee is due before we start building. Once work has started, setup fees are non-refundable.
• Monthly fees are billed in advance, on the same day each month, to the payment method you provide.
• Packages start with a 90-day initial term. After that, service continues month to month until cancelled.
• Late payments may pause your Services until the balance is paid.
• Prices may change with at least 30 days' written notice. Changes never apply to a month you've already paid for.

3. Usage limits

Packages that include an AI phone receptionist include a monthly number of call minutes. Minutes above that amount are billed at $0.25 per minute. Unused minutes don't roll over. We'll let you know if you're getting close to your limit.

4. Cancellation

After the 90-day initial term, you can cancel any time with 30 days' written notice by email. We don't give refunds for partial months. When your account closes, we'll send you an export of your customer data on request and then turn off your automations.

5. Your responsibilities

• Give us accurate information about your business, services, hours, and prices, and tell us when it changes.
• Follow the laws that apply to how you contact your customers, including laws on call recording, text messages, and marketing email (for example, the TCPA and CAN-SPAM in the United States). You're responsible for having permission to contact the people in your customer list.
• Keep your login details and connected accounts secure.
• Don't use the Services for anything illegal, deceptive, or harmful.

6. AI has limits

Our Services use artificial intelligence. AI can misunderstand people or make mistakes, so you should review conversations and let us know about problems. The AI receptionist and chat are not emergency services and don't replace calling 911. We're not responsible for business decisions made based on what the AI says.

7. Third-party services

We build on trusted third-party providers, such as automation, voice AI, email, phone, and AI model providers. Their own terms may also apply. We're not responsible for outages or changes caused by those providers, but we'll work to fix problems quickly when they happen.

8. Your data

You own your customer data. We use it only to provide the Services to you, as explained in our Privacy Policy. We don't sell it.

9. Confidentiality

We keep your business information confidential and only share it with providers we need to deliver the Services.

10. No guarantees

We work hard to help you book more business, but we can't guarantee specific results, revenue, or that the Services will be uninterrupted or error-free. The Services are provided "as is" to the fullest extent the law allows.

11. Limit of liability

To the fullest extent the law allows, Automyx isn't liable for indirect, incidental, or lost-profit damages. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

12. Changes to these Terms

We may update these Terms. If we make important changes, we'll email current clients at least 30 days before they take effect.

13. Governing law

These Terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts located in California.

14. Who we are and contact

These Terms are between you and Automyx. Questions about these Terms: remysautomation@gmail.com